ByHerbs, Collagen Gold, 60 capsules
Our delivery policy for Online Orders
1. How long does it take to get my orders delivered?
Our deliveries are available from Monday to Friday, from 9 am to 9 pm.
Saturday delivery from 9 am to 1 pm.
Orders after 8 am will consider tomorrow collection (cut-off 8 am).
Orders will be delivered within 1 to 4 working days including Saturdays from the date collected exclude Sunday & Public Holiday.
For frozen product orders, kindly ensure there’s someone at home to receive the orders within 1 to 4 working days from 9 am to 9 pm, except Saturday 9 am to 1 pm.
There will be NO deliveries or collections of parcels on Sunday and Public Holiday.
2. How much does delivery cost?
We usually apply a delivery fee starting from $8 for orders below $79. Currently we are happy to waive delivery fees for any orders higher than $79.
- Additional charges for CBD & Restricted area will be $5.
- Timing request will be additional charges $5 (base on availability).
CBD delivery includes the following postal codes:
- 01/ 02/ 03/ 04/ 05/ 06/ 07/ 08
List of addresses with restricted access:
- Jurong Port
- Jurong Island
- Cargo Agent Complex
- Tuas, Keppel Distripark
- PSA Distripark
- Freight Forwarder
- Onboard Vessel
- Shipyard areas
- Yacht Clubs
- Government-restricted areas
Please note that any partial cancellation by the customer which results in total order amount to be less than $20, customer will have to pay for the delivery charges. For deliveries that are not collected due to other circumstances, customers are liable to pay an extra $8 after 2 tries for the next delivery.
3. Package damaged upon delivery
In the event that the delivered package is damaged, please indicate the damage on the Bill upon signing off the package with our delivery provider and you may return it on the spot. If the items are received and checked at later date, you may return it at any of the 13 outlets. All returns are case by case. Please contact our hotline @68051660/68051659/90989977 (Whatsapp)
4. Where can my order be delivered?
We can deliver your order to any address within Singapore mainland. We do not offer deliveries to Sentosa or any other Islands outside of Singapore. We are currently working on packages to be delivered internationally and we will update when the service is available.
5. Can I order to other countries outside of Singapore?
At the moment, we regret that we deliver only within Singapore.
Should we find that there is increasing demand for deliveries outside of Singapore, we will certainly find a way to expand our delivery service. Feel free to share your feedback with us.
How can I exchange or return my purchases?
1. Online purchases
If you were not satisfied with the item or made a wrong purchase, you may choose to get a refund or exchange within 3 days of purchase.
Simply drop by our Hypermart located in Joo Chiat Road to exchange or return your item.
For all exchanges and returns, kindly bring the receipt and the item in its original packaging, the item should be in good condition. Please note that the delivery costs would not be refunded.
2. What if the item I ordered online is no longer available?
If the item you ordered online is no longer available, we would be glad to find the best alternative solution for you. A member of our customer service team will call you personally to suggest an alternative item or refund you for the non-available item.
3. Is the number of products I can purchase online limited?
We are committed to deliver the best products and services to our customers when purchased for their own consumption, their family and their close friends. We have decided not to limit the number of items you can purchase online, however please note that big orders might be reviewed by Al Barakah management as and when needed. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.
4. Can my order be cancelled?
Our company may refuse any order you place. We may limit or cancel all or parts of orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we do change or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number you have submitted with the order.
1. What modes of payment do you accept for online orders?
Our online store accepts payment by:
- Paypal (All Credit and cards included)
- PayNow UEN: 201201332K
- Cash On Delivery (COD)
2. When will my credit card be charged?
Generally, we do not charge purchases to your credit card until the order has been fulfilled.
3. Is it safe to shop on your website?
Yes, definitely! Our online store is secured with Secure Socket Layer (SSL), which encrypts all your personal information so that these information remains only with us. Other than that, to enhance security, we do not store your credit card information. Upon check out, you will be re-directed to our payment gateway provider secured site and also 3D secure site for one-time pin input, in order to complete the transaction successfully.
What it is :
Collagen makes up to 30% of the total amount of protein in our body. Collagen helps the skin look healthy, supple, beautiful and firmed. It also helps strengthen the nails and hair structure. Collagen is important in the structure of the cartilage, tendons, and bones. Marine collagen or collagen from marine sources have low molecular weight, and is therefore absorbed by the body.
Main Benefits :
- Collagen keeps skin healthy and beautiful by firming the skin, making skin more supple and taking care of the skin’s moisture balance. In addition, it can help to reduce the effects of wrinkles, freckles, dark spots and old scars.
- Collagen firms up sagging areas of the breast and hips due to the increase in age.
- Collagen eliminates the effects of harden and dry heels by smoothing and softening the heels of the feet.
- Collagen strengthens bones, cartilage, tendons and ligaments as well as helping to manage gout, arthritis and rheumatism.
- Collagen keeps nails and hair healthy by improving the quality of brittle nails and preventing hair loss.
- Take with an empty stomach or before meals with a glass of water (at least 2-3 hours after eating if taken after a meal).
- The first two weeks: consume 2 times a day, 2 capsules before breakfast and 2 capsules at night before bed.
- Subsequent weeks: 2 capsules before bed. For a better effect, continue taking 2 times a day for at least 1-3 months.
Suitable time to consume :
Consume at night before bedtime. It is best to consume as the last meal before bed.
In the first hour of sleep, our body is in alpha mood sleep. This is the most suitable period and the body uses collagen at its optimal. Pituitary glands secrete hormones HGH, and at this time produce new cells to repair and replace dead cells. This is the time when growth hormones merge with collagen to maximize the production of amino acids to rejuvenate skin, as well as strengthen ligaments, bones and cartilages, in addition to normalizing the body’s immune system.
Effects and Duration :
Depending on the individual and the state of one’s body, most people can see the effects in the first 2-3 weeks of the cycle of skin renewal:
- 1 – 2 weeks: Dull and dry skin becomes increasingly moist and smooth.
- 2 – 3 weeks: Fine lines wrinkles begin to disappear, the pores close and the skin becomes more supple and firmed.
- 3 – 4 weeks: Blackheads spots, acne scars start to disappear leaving skin beautiful and radiant.
- After 4 weeks: Patients who suffer from gout, arthritis and joints can see the effects of healing.