Orders and Deliveries
Our delivery policy for Online Orders
Where can my order be delivered?
We can deliver your order to any address within Singapore mainland. We do not offer deliveries to Sentosa or any other Islands outside of Singapore. We are currently working on packages to be delivered internationally and we will update when the service is available.
How long does it take to get my orders delivered?
Our deliveries are available from Mondays to Fridays, from 9 am to 9 pm.
Saturday will be 9 am to 1 pm.
Orders will be delivered within 1 to 4 working days including Saturdays from the date collected exclude Sundays.
Orders after 12pm will consider tomorrow collection (cut-off 12pm).
For frozen product orders, kindly ensure there’s someone at home to receive the orders within 1-4 working days including Saturdays, 9am to 9pm.
These delivery charges will be waive if purchase above $79.
There will be NO deliveries or collections of parcels on Sundays and Public Holidays.
How much does delivery cost?
We usually apply a delivery fee starting from $8 for orders below $79. Currently we are happy to waive delivery fees for any orders higher than $79.
- Additional charges for CBD & Restricted area will be $5.
- Timing request will be additional charges $5.
CBD delivery includes the following postal codes:
- 01/ 02/ 03/ 04/ 05/ 06/ 07/ 08
List of addresses with restricted access:
- Jurong Port
- Jurong Island
- Cargo Agent Complex
- Tuas, Keppel Distripark
- PSA Distripark
- Freight Forwarder
- Onboard Vessel
- Shipyard areas
- Yacht Clubs
- Government-restricted areas
How can my order qualify for free delivery?
For now, we are pleased to offer free delivery for orders of $79 and above.
Please note that any partial cancellation by the customer which results in total order amount to be less than $20, customer will have to pay for the delivery charges. For deliveries that are not collected due to other circumstances, customers are liable to pay an extra $8 after 2 tries for the next delivery,
Package damaged upon delivery
In the event that the delivered package is damaged, please indicate the damage on the Bill upon signing off the package with our delivery provider and you may return it on the spot. If the items are received and checked at later date, you may return it at any of the 5 outlets. All returns are case by case. Please contact our hotline @ 68051660/68051659/90989977
Can I order to other countries outside of Singapore?
At the moment, we regret that we deliver only within Singapore.
Should we find that there is increasing demand for deliveries outside of Singapore, we will certainly find a way to expand our delivery service. Feel free to share your feedback with us.