Exchanges/Returns Policy
Here are some questions which might help you know when your order might coming. If you have other questions, please just send it to orders@barakah.sg
If you were not satisfied with the item or made a wrong purchase, you may choose to get an exchange within 3 days of date received.
Arrangement for exchange will be cost $10 for delivery charges.
You may also wish to exchange by dropping by our HQ/ 48 Joo Chiat Road, but do call the online department (+65 9098 9977) to request the exchange and we will inform you when you may come down to make the exchange.
For all exchanges, kindly bring along the invoice and the item in its original packaging, the item should be in good condition.
If the item you ordered online is no longer available, we would be glad to find the best alternative solution for you.
A member of our customer service team will call you personally to suggest an alternative item or refund you for the non-available item.
We are committed to deliver the best products and services to our customers when purchased for their own consumption, their family and their close friends.
We have decided not to limit the number of items you can purchase online, however please note that big orders might be reviewed by Al Barakah management as and when needed.
We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.
Our company may refuse any order you place. We may limit or cancel all or parts of orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
If we do change or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number you have submitted with the order.
Cancellation made after 1st attempt of delivery will still be charged $10 delivery charges
Unable to find satisfactory answers ?
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